BreakFast at Fluffy's Boutique Pet Hotel & Grooming is a fully airconditioned cage-free pet hotel for dogs for Small and Medium size dogs. We pride ourselves in a high quality 5-star standard hotel environment that looks good, smells great and offers 5-star fun for our guests. Our Pet Handlers make all the difference in helping everyone - young, old and even anxious newcomers - assimilate into the pack beautifully.
Job Summary
BreakFast at Fluffy's is a unique cage-less pet hotel in Katong providing 24/7 care, concierge services, and webcam access year-round, delivering exceptional pet hospitality and customer experience.
Responsibilities
- Maintain facility cleanliness, safety, and upkeep to ensure a welcoming environment for pets and their owners
- Lead and develop staff by supervising, training, and scheduling to promote a positive and efficient team culture
- Manage animal care activities including engaging pets in play, walking, meal preparation and feeding, showering, and cleaning to uphold animal welfare standards
- Respond promptly and effectively to customer inquiries and concerns to enhance client satisfaction and loyalty
- Oversee inventory management of pet supplies, grooming products, and materials to ensure operational readiness
- Ensure all operations adhere to local regulations and industry standards to maintain compliance and safety
- Demonstrate situational awareness by proactively identifying and addressing potential issues related to pet guests needs and anxieties
- Support colleagues and groomers by recognizing and acting on opportunities to assist, fostering teamwork
- Uphold high standards of housekeeping, workplace safety, and hygiene consistently
- Communicate effectively with pets and humans to facilitate smooth animal handling and care
- Apply knowledge of dog care and handling practices, with training provided to enhance skills
Competencies and qualifications
- Must have dog handling experience
- Experience in pet grooming to support animal care and hotel services will be a plus
Benefits:
- Fun and relaxed working environment
- AWS, Bi-annual company bonus and individual performance bonus
- Meal allowance
- Training opportunities for professional development and career growth within the company
Application Process:
Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and passion for animal care, to whatsapp 96909876
