People & Culture Intern

About Us

Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.

Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.

Besides its SaaS business, Circles operates three other distinct businesses:

• Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.

• Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.

• Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.

Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.

About This Role

As we're growing to become the biggest and most loved brand, we are looking for a People and Culture Intern to support the team in bringing in new talents and maintaining an excellent workplace culture.

Reporting to the People Experience Lead, the successful candidate will work on high impact projects across different areas across the full spectrum on the employee lifecycle.

Ideally, you should possess superior analytical skills, energy, drive and attention to details. S/he will be expected to oversee and manage the employee onboarding and offboarding process. S/he will also be looking at ways to optimize and automate the employee lifecycle.

This is an internship with a minimum duration of 6 months. This is a group level role based in Singapore.

As a People & Culture Intern, your key objectives will be to:

Onboarding Support

• Assist in the coordination and execution of the onboarding program for new hires, ensuring a smooth transition into the company.
• Provide administrative support in preparing onboarding materials and assisting new employees during their orientation.

HR Engagement and Communications

• Collaborate with the HR team to contribute to engagement and communications initiatives, including company-wide meetings, town halls, newsletters, and other events that foster employee engagement and communication.
• Help draft and distribute internal HR communications, ensuring that employees are well-informed about HR policies, benefits, and programs.
• Intranet Management: - Maintain and update the company intranet by regularly refreshing HR content, policies, and resources such as the Employee Handbook.
• Ensure that the intranet serves as an accessible and organized platform for employees to find HR-related information.

Cross-Team Collaboration

• Actively seek opportunities to promote cross-team collaboration by proposing and implementing creative ideas and activities that encourage knowledge sharing and teamwork across various departments.
• Foster an inclusive and collaborative work environment that promotes innovation and synergy.

What You'll Do

• Contribute to the conceptualization and execution of internal initiatives aimed at championing the company's culture and core values.
• Work closely with HR to organize events, recognition programs, and activities that reinforce a positive and inclusive company culture.

Offboarding Administration

• Manage offboarding administrative tasks, including scheduling exit interviews, maintaining an exit calendar, sending acknowledgment of resignations, and reviewing offboarding checklists.
• Ensure a smooth and respectful departure process for departing employees.

Daily HR Administration

• Respond promptly and professionally to employee queries and requests, providing accurate information and assistance.
• Assist in managing insurance registrations and visa applications, ensuring compliance with relevant laws and regulations.

Job Requirements

We are looking for passionate individuals who:

• Strong aptitude for problem-solving and ability to organize and prioritize work.
• Must be self-motivated and demonstrate strong initiative
• Open-minded and has high learning aptitude.
• Good communication skills.
• Experience with designs and video editing skills are a bonus but not mandatory

Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.

Data Protection and Privacy Statement

By submitting an application for this position, you, as the applicant, or your authorised representative(s), consent to Circles Candidate Data Protection and Privacy Policy. You also agree to the collection, use, and/or disclosure of your personal data by us solely for recruitment purposes as specified in the Policy. You acknowledge that you have read and understood the Policy, are aware of your rights regarding your personal data, and accept the terms relating to international data transfers, where applicable. You further understand that you may withdraw consent at any time, which may affect our ability to consider your application. In instances where your personal data or application is submitted by a third party, it is understood that such third party has been duly authorised by you to disclose the relevant personal data and provide consent on your behalf, and that you have been made aware of this Policy.

To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.

Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.