Job Summary
We are seeking a Technical Lead with strong expertise in PEGA technologies and Generative AI to support innovation within Life Claim Management and Life & Annuities Insurance domains. The role involves leading solution design, overseeing platform enhancements, and ensuring seamless integration of PEGA applications. This position follows a hybrid work arrangement and operates during regular daytime working hours. Knowledge of Singapore Shield Claims processes is required due to the nature of the role.
Key Responsibilities
- Lead the design, development, and enhancement of PEGA applications to improve business processes within Life Claim Management and Life & Annuities domains.
- Oversee PEGA platform upgrades and integration of Generative AI solutions to strengthen system performance.
- Provide expertise in PEGA reporting to support datadriven insights and decisionmaking.
- Collaborate with crossfunctional teams to ensure effective data and system integration.
- Develop usercentric PEGA solutions with a focus on mobility and user experience.
- Implement PEGA case management solutions to streamline operations and improve efficiency.
- Ensure compliance with industry standards, best practices, and regulatory requirements relevant to the insurance domain.
- Facilitate workshops, coaching, and training sessions to build team capability in PEGA and domainrelated areas.
- Monitor system performance and recommend continuous improvements.
- Partner with business stakeholders to gather requirements and deliver scalable, effective solutions.
- Support hybrid work operations by effectively coordinating both onsite and remote collaboration.
Required Skills & Experience
- Strong handson experience in PEGA Platform, including Application Development, Case Management, Data & Integration, User Experience, Mobility, and Reporting.
- Having a minimum of 7 years in Pega technologies.
- Proficiency in Generative AI technologies and their application within enterprise systems.
- Experience in Life Claim Management and Life & Annuities Insurance domains.
- Demonstrated ability to lead endtoend solution design and technical delivery.
- Strong problemsolving, analytical, and communication skills.
- Ability to work effectively with crossfunctional teams in hybrid work environments.
- Commitment to continuous learning, technology innovation, and industry best practices.
Certifications (Required)
- Certified Pega System Architect (CSA)
- Certified Pega Senior System Architect (CSSA)
