Payroll Implementation Country Lead - APAC
Location: Remote, APAC
Type: Permanent
About the Company
We're supporting an innovative, fast-growing organisation operating at the forefront of global employment solutions. With teams distributed worldwide, the company embraces asynchronous working, empowering people to manage their schedules, take ownership, and move quickly when opportunities arise.
This is an exciting opportunity to join the business during a period of growth and make a genuine impact within the global payroll and employment space.
The Position
We are seeking a Payroll Implementation Country Lead - APAC to join the Implementation team. This role will play a key part in delivering successful payroll implementations for global clients and ensuring a smooth transition into ongoing payroll operations.
You will act as the subject matter expert for your country or region and lead end-to-end payroll implementation projects.
Key Responsibilities
- Act as the payroll subject matter expert for the specified country/region.
- Support the Sales team by attending client calls as the Country Payroll Lead.
- Participate in sales handovers, client handovers, and project kick-off meetings.
- Lead the planning, execution, and monitoring of global payroll implementation projects.
- Manage implementations from inception through parallel runs to first live payroll, before handing over to Payroll Operations.
- Ensure all key decisions and processes are documented and visible to Payroll Operations, including SOPs for BAU activity.
- Develop and maintain detailed project plans and timelines.
- Act as the primary point of contact for stakeholders across internal teams and customers.
- Develop and implement standardised payroll processes and procedures.
- Provide ongoing support during and after implementation to resolve challenges.
- Support the wider Implementation and Operations teams.
- Monitor and deliver against KPIs and SLAs.
- Mentor and support Payroll Generalists working alongside you.
- Collaborate with internal teams to improve the payroll platform, including UAT testing and documentation of changes.
Requirements
- Extensive payroll experience within a client payroll environment.
- Strong legislative payroll knowledge across the APAC region (ideally Australia or Singapore).
- Payroll implementation experience (ideally Australia or Singapore).
- Excellent communication skills with the ability to explain payroll processes to customers and stakeholders.
- Experience using local payroll systems and tools such as SAP, Excel, or Google Sheets.
- Analytical mindset with strong problem-solving capabilities.
- Ability to thrive in a fast-paced, international environment.
- Experience with accounting and reconciliations.
- A continuous improvement mindset with a focus on productivity and efficiency.
- Comfortable working in a largely asynchronous environment.
- Fluent written and spoken English.
- Experience working remotely is beneficial but not essential.
What's on Offer
- Fully remote working environment
- Flexible schedule aligned with async culture
- Opportunity to work with global clients and teams
- Career growth within a rapidly expanding international business
- Collaborative and forward-thinking environment
Interested - Contact Liam today [Confidential Information]
JGA Recruitment Group Ltd (We) are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
We are also committed to protecting and respecting your privacy. We are a specialist payroll, HR & Reward recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
