Job Description
- Deliver high-quality portering services within the hospital.
- Safely and professionally transport patients, medical records, specimens, equipment, medications, and blood products to and from wards, clinics, departments, and external centres.
- Lead and supervise a team of porters, ensuring proper grooming, motivation, discipline, and ongoing training.
- Regularly engage with users to gather feedback and communicate concerns to supervisors for follow-up.
- Respond promptly to internal and external enquiries, providing accurate information or assistance as needed.
- Manage incoming requests via hotline and e-porter system, assigning tasks accordingly.
- Ensure all equipment and mobile devices are well-maintained and promptly report any malfunctions.
- Prepare and maintain staff rosters, attendance records, and required reports.
- Collect and verify medical certificates, leave applications, and other related documents before submission.
- Maintain cleanliness and tidiness of the workplace and shared work areas.
- Monitor health, safety, and environmental practices report incidents immediately, conduct investigations, and draft incident reports as required.
- Respond to hospital or civil emergency activations (e.g. call tree, decontamination stations, Kingfisher activation) during and outside of working hours as needed.
Job Requirement
- Physically fit and able to push wheelchairs, stretchers, and lift with assistance
- Willing to work shifts, weekends, and public holidays
- Able to follow instructions and hospital protocols accurately
- Good teamwork and communication skills
- Basic understanding of hygiene and safety standards
- Compassionate, patient, and service-oriented personality
- 5/6 working days/ 3 shift available
Ability to communicate & read in basic English (additional languages are a plus too) as task duties will be allocate & convey through smart phones
