Patient Service Associate

Brief Summary:

• Deliver efficient patient-facing support across registration, appointments, billing, and clinic administration. Coordinate accurately with clinical staff while maintaining organised patient records and smooth daily operations.

Responsibilities:

• Coordinate with doctors and nurses to support efficient clinic operations. Register patients, arrange appointments, and manage check-in procedures. Process billing, collect payments, and handle insurance and Medisave claims. Respond to patient enquiries and provide professional frontline service. Perform general administrative tasks and maintain accurate patient records.

Requirements:

• Ability to manage patient registration, appointment scheduling, and check-in procedures accurately. Ability to handle billing, payment collection, insurance, and Medisave claims. Strong organisational skills for maintaining records and completing administrative tasks. Ability to coordinate effectively with doctors and nurses. Ability to provide professional customer service and respond appropriately to patient enquiries.