Patient Service Associate HJY

Location: Queenstown
Duration: 2 years contract
Salary: Up to $2750

Working days and hours:
- 5-day work week
(Monday to Friday, 8am to 5pm or 8:30am to 6pm, depending on the respective hiring clinic)

Job Description:
As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.

- Ensure clinic's operational and procedural area readiness based on desired service standards.
- Assist with smooth patient journey including accurate and timely registration, discharge, appointment bookings, cashiering and any other enquiries such as insurance provider's information for billing.
- Provide chaperone assistance to doctors/nurses and prepare consultation documents.
- Attend to any requests, emails, and phone enquiries.
- Assist clinic manager in administrative duties.
- Perform any other ad-hoc duties and responsibilities that may be assigned from time to time.

Job Requirements:
- No experience needed, training will be provided
- Able to multitask and work in a fast-paced environment.
- Be comfortable with working in inpatient wards if required.

If interested, please send updated resume via email [Confidential Information]

Melissa Zhang Zhiqi (Mezzo)

(CEI.No: R2197564 | Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

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