Patient Service Associate HJY

Salary: $2500
Locations: Marine Parade, Pasir Ris, Tampines, Sengkang, Punggol, Outram Park, Eunos
Duration: 1 year contract

Working hours
Weekday: 7am to 7pm (Only need to work 8 hours a day on weekday - Need to follow the roster planned by supervisor) - Certain day might be 645am but quite rare

Every Sat: 7am to 130pm (Only need to work 4 hours on Sat - Need to follow the roster planned by supervisor)

44 hours per work week

Job Scope:
As a Patient Service Associate, you will be responsible for performing tasks related to patient care and administrative duties in SingHealth Polyclinics. Your area of responsibilities includes, but are not limited to the following:

- Greet and register patients
- Schedule patient appointment
- Coordinate specialists consultation referrals
- Handle payments and respond to patient enquiries in a courteous and professional manner
- Manage patient concerns, ensuring timely resolution and escalation when necessary
- Communicate effectively with patients to provide a high level of customer service
- Will be stationed at Health monitoring station based on roster. Involved in taking height / weight and blood pressure for patients at Health monitoring station

Requirements:
- Must be comfortable to use computer for patient registration / schedule appointment / payment
- Must be ok to start as early as 7am on certain days. So certain days will start at 7am / 730am / 8am and so on

If interested, please send updated resume via email [Confidential Information]

Melissa Zhang Zhiqi (Mezzo)

(CEI.No: R2197564 | Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

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