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JurongHealth Campus

Patient Service Associate, Clinic (Contract)*

Early Applicant
  • Posted a month ago
  • Be among the first 10 applicants
1-3 Years

Job Description

The Challenges

The incumbent shall be responsible to:

  • Register patients for visits to Specialist Outpatient Clinic
  • Schedule appointments and assist patients to coordinate multiple appointments
  • Perform billing processes, including payment collection, manage cash float and encourage patients to sign up for cashless payment
  • Provide financial counselling, explain charges and assist patient with various finance schemes available
  • Assist doctor during consultation i.e. chaperone, translation, et cetera
  • Prepare patients for physical examination and take patients height and weight
  • Support doctors in teleconsultation i.e. equipment setup, coordinate with patients, et cetera

The Requirements

  • Minimum GCE O Level
  • Preferably 1-year experience in customer-related / front desk service
  • Entry level candidates are welcome to apply
  • Working knowledge on computers
  • Good interpersonal and communication skills, able to work with all levels of staff
  • Strong organizational skills
  • Strong passion to serve the patients
  • Successful candidates will be offered a 1 year contract

More Info

Industry:Other

Function:Healthcare

Job Type:Permanent Job

Date Posted: 28/08/2025

Job ID: 125017125

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Last Updated: 23-09-2025 04:01:24 PM
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