Patient Liaison Officer

Brief Summary

Join a dynamic team as a front-line service ambassador, dedicated to delivering exceptional experiences to patients through effective support and administration.

Responsibilities

• Appointment bookings Handling of enquiries Financial administration Management of patients records Processing of claims General administrative functions Replenish inventories Additional responsibilities as assigned by supervisor

Requirements

• Relevant experience in frontline customer service or practical knowledge of healthcare operations Excellent interpersonal and communication skills Service-oriented with a patient-focused approach