Work Schedule
- Sunday: Full shift (priority requirement)
- Monday - Saturday: Flexible 4-hour shifts
- Work schedule can be arranged based on availability and branch needs.
This role is suitable for:
- Students
- Individuals seeking supplementary income
- Candidates looking for flexible working arrangements
- Individuals with customer service or cashiering experience
Key Responsibilities
Customer Service
- Greet customers warmly and assist with remittance enquiries
- Provide information on remittance services and transaction procedures Ensure customers receive prompt and professional service
Transaction Support
- Assist with processing remittance transactions
- Ensure documents and transaction details are completed accurately
- Support the team with basic operational tasks
Compliance & Documentation
- Assist in collecting basic KYC documentation
- Follow company procedures for customer verification and record keeping
Branch Support
- Support the branch team during busy hours and peak periods
- Maintain cleanliness and organisation of the customer service area
Requirements
- Friendly and customer-focused personality
- Basic numerical skills and attention to detail
- Ability to communicate clearly with customers
- Responsible and trustworthy when handling transactions
- Basic knowledge of Microsoft Word / Office is an advantage
- Prior customer service or cashier experience is preferred but not required
We are looking for someone who is: - Reliable and punctual
- Comfortable interacting with customers
- Able to work especially on Sundays
- Looking for flexible part-time work
