Part-Time Operations Assistant

About Smartpaw

Smartpaw is a growing pet tech brand in Singapore selling smart pet products - automatic litter boxes, smart feeders, pet fountains, and pet care essentials. We sell across Shopee, Lazada, TikTok Shop, and our own online store.

We're looking for a reliable part-time assistant to help with our daily warehouse and fulfillment operations every morning.

What You'll Do

• Pick, pack, and label customer orders for dispatch
• Receive and check incoming stock deliveries from suppliers
• Organize and keep the warehouse clean and tidy
• Assist with stocktaking and basic inventory checks
• Help with courier and Lalamove handoffs for order dispatch and customer returns
• Support other basic operational tasks when needed
• Reply to basic customer inquiries (order status, delivery updates) and attend to walk-in customers when needed

What We're Looking For

Must Have:

• Reliable and punctual - consistency matters most
• Comfortable with physical work - lifting boxes, standing, moving stock
• Honest and careful - handle products and orders with care
• Able to commit to 6 days a week (Monday to Saturday)
• Able to commit to 5 days a week from 9:30am to 6:00pm (Monday to Saturday, with 1 weekday off)

Good to Have (but not required):

• Pet lover or pet owner
• Previous experience in warehouse, packing, or retail
• Lives near Bukit Batok / Trade Hub 21 area

Schedule & Pay

• 9:30am - 6:00pm (1-hour lunch break), 5 days a week
• Morning shift (exact timing to be discussed, e.g. 9am-12pm)
• Monday - Saturday with 1 fixed weekday off
• $10.00 - $13.00/hour depending on experience

$10.50 - $13.00/hour depending on experience

Work Location: In person