Part Time Front of House / Service Crew (Experienced)

Job Title: Front of House Staff (Experienced)!

Weekday Rate: $15/hour
Weekend Rate: $18/hour
Department: Front-of-House - F&B Department

Work Schedule: Minimum 3 days/week, 20 hours/week minimum, up to 35 hours/week

Location:

• Sentosa (Gold) - DRIM Korean Steakhouse

• Orchard: DRIM Korean Steakhouse

• Orchard: MODU SamGyeTang

• Orchard: Kimchi Dining

• Orchard: Song Gye Ok Chicken BBQ

• Telok Ayer: Song Gye Ok Chicken BBQ

• Orchid Country Club: GOCHU Korean Dining

Overall Job Objectives:

We are looking for highly motivated and passionate individuals to provide warm, friendly, and exceptional food & beverage service within INITIA Group's F&B brands. He/She will assist the Outlet In-Charge in driving outlet sales while delivering excellent service to ensure customer satisfaction.

ADVANCEMENT CRITERIA: Promotion to Assistant BBQ Griller based on consistent performance, schedule regularity, advanced storytelling abilities, and demonstrated leadership with new team members.

Core Responsibilities:

1. INITIAL TRAINING (Fresh Joiners)
- Begin with buzzer clearing and food runner duties
- Complete thorough menu learning and storytelling training
- Demonstrate comprehensive understanding of all menu items

2. STATION MANAGEMENT
- Manage entire station independently with minimal supervision
- Handle multiple tables simultaneously with efficiency
- Maintain high service standards throughout shift

3. SALES & CUSTOMER ENGAGEMENT
- Drive upselling through menu knowledge and recommendations
- Engage authentically with every customer at assigned station
- Tell compelling stories about dishes, ingredients, and Korean dining culture
- Create memorable dining experiences that encourage repeat visits

4. MENTORSHIP & TEAM DEVELOPMENT
- Buddy and train new entry-level servers
- Share menu knowledge and service techniques
- Model excellent customer engagement and professionalism

5. OPERATIONAL EXCELLENCE
- Maintain station organization and cleanliness
- Coordinate with kitchen and support staff effectively
- Handle customer concerns professionally and proactively

Job Specifications:

• Minimum 1 year of relevant restaurant experience OR internal certification as a Server after successful completion of at least 3 months of employment.

• Good communication skills.

• Able to work independently and demonstrate professionalism.

• Friendly, outgoing, and committed to delivering outstanding customer service.

• Flexibility to work shifts, including weekends and public holidays, based on business needs.

• Candidates must be legally eligible to work in Singapore. Work visa sponsorship is not provided for this role.

Key Deliverables:

• Demonstrate full menu mastery, storytelling capability, and competency in buzzer clearing and food running before handling a station independently.

• Manage an assigned station efficiently with minimal supervision while maintaining high service standards and handling multiple tables seamlessly.

• Consistently drive sales by confidently recommending dishes, promoting add-ons, and delivering engaging menu storytelling that enhances the guest experience.

• Effectively mentor and train new servers by sharing best practices in service execution, menu knowledge, and customer engagement.

• Maintain station cleanliness and organization, coordinate smoothly with kitchen and support teams, and resolve customer concerns professionally to ensure a positive dining experience.

Benefits of the role:

• Monthly variable sales incentive

• Annual completion bonus of 1 month salary (For Full-time if applicable)

• Medical coverage (For Full-time if applicable)

• Group discount (Dining & Salon)

• Training & Career Growth

• Opportunity to cross-rain at Overseas Outlets

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

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If you're excited about our company's vision for this position and want to start the path of becoming one of our future leaders, we'd like to hear from you.

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You may visit our website to learn more about us:

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APPLY NOW!