Job Description

Company Overview

Happy Together Academy empowers individuals through practical skills training and hands-on workshops. We deliver engaging, interactive courses that equip over 2,000 learners with real-world knowledge to advance their careers and personal growth.

Job Summary

You will support the daily operations of our training centre by preparing course materials, setting up classrooms, managing records, and maintaining a welcoming environment for participants and visitors.

Responsibilities

Prepare and organise course materials, supplies, and equipment for upcoming classes to ensure smooth delivery
Set up and pack down classrooms, arranging materials and equipment accurately for each session
Print, photocopy, collate, and organise course documents to maintain up-to-date learning resources
File, archive, and store physical and digital documents systematically in designated locations for easy retrieval
Welcome visitors and course participants, responding politely and clearly to basic enquiries
Maintain cleanliness and orderliness of reception, classrooms, and shared spaces to create a professional environment
Monitor and replenish classroom and pantry supplies to avoid shortages during sessions
Complete daily operational checklists and report any missing items or equipment issues promptly
Perform other administrative and operational tasks as assigned to support centre functions

Required competencies and certifications

Minimum qualification: Completed GCE O-Level examinations or equivalent. Candidates awaiting results and those with higher qualifications are welcome to apply.
Language proficiency: Able to communicate in English and Mandarin to assist English- and Mandarin-speaking course participants and respond to their enquiries.
Organisation and attention to detail: Able to prepare course materials accurately and maintain orderly documents and supplies.
Basic computer skills: Comfortable with data entry, document filing, printing, and photocopying.
Customer service: Friendly, professional, and approachable when assisting visitors and course participants.
Teamwork and reliability: Punctual, responsible, and able to follow instructions and work independently.
Operational support: Able to assist with classroom setup, equipment checks, and daily operational checklists.

Certifications: No additional professional certifications are required. Training will be provided.

Other Information