Responsibilities
- Manage the reception area, greeting patients, and handling phone calls professionally.
- Attend to patients and perform front desk duties, including registration, scheduling appointments, verifying insurance, and managing billing.
- Process insurance claims, handle Medisave transactions, and conduct regular stock-taking of medical supplies.
- Update billing records accurately and reconcile daily collections.
- Assist doctors during consultations to ensure patients needs are met efficiently.
- Maintain a clean and organised clinic environment.
Requirements
- Experience in a healthcare setting would be advantageous.
- Excellent interpersonal and communication skills.
- Strong customer-service mindset with a focus on patient satisfaction.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in medical billing software and basic computer skills.
You must be able to commit to all sessions for at least 1 of the following locations:
Bishan
Buangkok
- Tue, 2pm - 9pm
- Thu, 9am - 9pm
Tampines
Novena
- Mon, 9am - 1pm
- Tue, 2pm - 5pm
- Wed, 9am - 1pm
- Thu, 9am - 5pm
- Fri, 9am - 1pm
