Part-Time Clinic Assistant (Paediatrics)

Responsibilities

• Manage the reception area, greeting patients, and handling phone calls professionally.
• Attend to patients and perform front desk duties, including registration, scheduling appointments, verifying insurance, and managing billing.
• Process insurance claims, handle Medisave transactions, and conduct regular stock-taking of medical supplies.
• Update billing records accurately and reconcile daily collections.
• Assist doctors during consultations to ensure patients needs are met efficiently.
• Maintain a clean and organised clinic environment.

Requirements

• Experience in a healthcare setting would be advantageous.
• Excellent interpersonal and communication skills.
• Strong customer-service mindset with a focus on patient satisfaction.
• Ability to multitask and work efficiently in a fast-paced environment.
• Proficiency in medical billing software and basic computer skills.
• Able to commit to the clinic operating hours (fixed 20-32 hours across Mon-Sat)