Job Description

This position plays a pivotal role in coordinating a team of specialists (colleagues and external vendors) to provide best-in-class service standards to a group of ultra-high networth individuals.

Housekeeping

Train and develop the Housekeeping team in proper procedures and appropriate performance of duties to ensure smooth running of the residences
Writing and reviewing of household manuals / SOPs for owner's approval and monitor the committed and effective implementation by all team members
Sourcing, recruiting and selecting of suitable housekeeping team;
Monitor staff working schedules to ensure adequate manning, supplies and equipment for household to carry out their duties
Frequently interact with owners to maintain direct communication and compliance with their needs

Culinary/ Meal-Planning

Train and develop the Culinary team in proper procedures and appropriate performance of duties
Reviewing of menus or recipes for owner's approval
Sourcing, recruiting and selecting of suitable culinary team
Monitor staff working schedules to ensure adequate manning, supplies and equipment for household to carry out their duties
Frequently interact with owners to maintain direct communication and compliance with their needs

Vendor Management

Scheduling and monitoring of routine maintenance works/ inspections from landscapers, cleaning services etc

Events/ Activities Planning & Execution

Responsible for coordination for external services to ensure planned events/ activities are executed according to plans. This includes appropriate setting up of house decoration & ambience such as floral arrangements; door gifts and wines (as and when required)

Job Requirements:

Minimum 8 years experience
Vendor and project management skills
Pleasant personality with excellent interpersonal skills and a strong team player
Experience in delivery of a discreet, confidential and unobtrusive service yet maintaining the fine etiquettes to represent the household
Ability to anticipate others wishes and adapt accordingly
An eye for detail with keen interest in antiques, fine wine and flower arrangement
Self-demand for high standard
Prior experience working in 5* Hotels will be an advantage