Outlet Manager - The Velvet Cut (Premium Steakhouse)
Full-Time | Singaporeans & PRs preferred
The Velvet Cut is The Malayan Council Group's newest flame-grilled, dry-aged steakhouse concept, an elevated dining experience built on craftsmanship, hospitality, and consistency. We're seeking an experienced Outlet Manager to lead our front-of-house team and uphold the standards that define The Velvet Cut experience.
What You'll Do
- Oversee and lead daily outlet operations for smooth, efficient service
- Ensure premium hospitality standards and warm, attentive guest interactions
- Train, coach, and motivate the service team to deliver consistent excellence
- Handle staff rostering, performance management, and development
- Collaborate closely with the culinary team on menu knowledge and service readiness
- Manage reservations, VIPs, guest feedback, and conflict resolution
- Oversee opening/closing procedures, cash handling, and inventory controls
- Monitor costs, wastage, and operational performance to meet KPIs
- Ensure compliance with hygiene, service, and safety regulations
- Support events, marketing activations, and special service experiences
Who We're Looking For
- Minimum 2 years of managerial experience in F&B
- Strong leadership and people-management skills
- Excellent communication and guest engagement abilities
- Ability to lead calmly and confidently in a high-pressure, premium dining environment
- Highly organised, detail-driven, and proactive
- Strong problem-solving and decision-making skills
- Ability to guide, train, and uplift the team through positive leadership
- Comfortable with evening, weekend & public holiday shifts
- Singaporeans & PRs preferred
Key Skills Needed
- Team leadership & coaching
- Premium service sequence mastery
- Conflict management & guest recovery
- Cashiering & basic P&L awareness
- Inventory control, rostering & operational planning
- Strong communication & interpersonal skills
- Ability to uphold high standards consistently
What We Offer
- Opportunity to lead a brand-new premium outlet
- Career growth within The Malayan Council Group
- Competitive salary & performance incentives
- Staff meals and industry-standard benefits
- Supportive team culture with room to grow
Apply Now
Send your CV to or drop us a message at +65 90024414. Become a leader of The Velvet Cut - where fire, finesse, and hospitality come together.
