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Outlet Manager
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- Location(s): CBD
- Working Days: 6 days/week
- Working Hours: 11am to 11pm (2 hrs break)
Job Description & Requirements:
- Oversee day-to-day operations of the outlet, ensuring that everything runs smoothly and efficiently.
- Ensure high levels of customer satisfaction by monitoring service standards and addressing customer feedback.
- Handle customer complaints and inquiries professionally, resolving issues quickly and efficiently.
- Manage inventory levels, ensuring that the outlet is well-stocked without over-ordering.
- Monitor and control wastage and food costs to maintain profitability.
- Ensure that the outlet complies with all health and safety regulations, including food hygiene, sanitation, and employee safety protocols.
- Ability to think on your feet and resolve problems quickly, whether related to staff, customers, or operational issues.
We Offer:
- Competitive salary and benefits package.
(Salary package is based on role responsibilities and operational working requirements)
- Opportunities for career advancement and skill development.
- A dynamic and supportive work environment.
- Staff discounts on meals.
How to Apply:
Sent your resume and a cover letter via this platform
Job ID: 150952611
Skills:
Implementing Policies & Procedures, Service Delivery, Self Motivation, Hospitality, Leadership, Customer Service, Cashier Service, Customer Satisfaction, Positive Attitude, Great communications skills, Customer Focus, organising work schedules, Scheduling, Professionalism, staff retention, Answering Telephones, Organisational Planning and Target Setting, Purchasing, handing customer complaints, Quality Control
Skills:
Service Delivery, Hospitality, Leadership, Purchasing, Customer Service, Cashiering, Customer Satisfaction, literacy, Customer Focus, Scheduling, Quality Control
Skills:
Compliance Hygiene, Inventory Cost Control, Guest Experience Management, Sales Revenue Support, Coordination Communication, Team Leadership, Food Safety Regulations, operational oversight
Skills:
Hospitality, Leadership, Purchasing, Customer Service, Food Service, Cashiering, Customer Satisfaction, literacy, Restaurant Management, Scheduling, Quality Control
Skills:
Food purchasing, Cost Controlling, Quality Control, Customer service
