This position is responsible for managing and coordinating all operational activities for the F&B outlet alongside the assistant restaurant manager. To achieve or exceed financial goals (revenue targets and profitability for the outlet).
Ensure guest and associate satisfaction by maintaining high service standards established by the hotel
Duties and Responsibilities
- Manage all day-to-day operations of the restaurant.
- Develop, manage budget and ensure all costs are in line.
- Identify and record guest preferences to provide excellent customer service and ensure guest satisfaction plans and actions are implemented.
- Closely monitor the restaurant's business forecast and develop an action plan to address need areas.
- Utilize interpersonal and communication skills to lead, influence, and encourage others demonstrate honesty/integrity lead by example.
- Monitor and maintain cleanliness, sanitation, and organization of all areas within the restaurant.
- Manage associates, coach, motivate and promote teamwork, continuous improvement, and a passion for providing service.
- Provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Support the Department Trainer in maintaining a training system to ensure that associates have the necessary framework and skills to perform their job efficiently and effectively.
Additional Information
- 5-day work week
- 13th month AWS and Performance Bonus
- Annual Leave from 16 days
- Up to 50% Associate Dining & Accommodation Discounts at Group Properties
- Flexible Benefits (non-medical) of $250 per year
- Referral Incentive of S$1,000.
- Career Development and Training opportunities
We regret that only shortlisted applicants will be notified.
