This position is involved in the sales billing process such as invoicing, sending invoices to customers, ensuring timely delivery to customers, customers sales statistic reporting and accounting for inventory which includes goods issues, stock take and variance reconciliation.
Working with various internalstakeholders (logistics/sales/customer service) to ensure the deliverables are completed effectively and efficiently.
Invoicing and delivery:
- Prepare delivery order, tax invoice and loaner form. Liaising with Logistic team to ensure timely delivery to customers. Sending delivery orders and invoices to customers via email or hardcopy depending on customers requirements.
- This role also includes recording usage of spare parts and updating the equipment card, and service contract as required by SAP B1 to close the billing process.
- Follow up with customers enquiries relating to delivery and invoices.
Monitor receivables and collections:
- Work with commercial team, and liaising with customers to follow up on outstanding receivables and working with alternatives solutions for delinquent customers. This includes generating, preparing and sending monthly Statement of Accounts.
- Maintain proper documentation of the order processed for audit purposes. Support in external/internal audit.
Reporting:
- Prepare various reports such as monthly sales statistic report, sales MTD report 2-3 times per week, monthly inventory reporting, monthly loaner, monthly warranty reporting to support Sales and Finance.
Administrative task:
- Coordinate with the various departments to ensure smooth operation (required face-to-face communication with the sales and operation team)
- Handle customers issue regarding invoicing or outbound matters.
- Be responsible for all correspondences, filing, photocopying, recording, documentation.
- Perform any administration duties assigned when required
Requirements:
- Minimum Diploma level with related working experiences
- Applicants with similar job duties will have advantages
- Beneficial to have basic accounting knowledge for processing of payment etc.
- Experience with transaction systems(SAP) preferredComfortable working in different multicultural team
- Possess a positive attitude and willingness to learn
- Possess good communication skills (both written and oral) and interpersonal skills as required to handle internal and external customers enquiries daily.
- Fresh Graduates are welcome to apply
By responding to Sonova's advertisement, consent is considered given to Sonova to collect the required personal data for the purpose of recruitment with expectation that Sonova will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.
We regret that only shortlisted candidates will be notified.
