Company Overview
P'nnacle Pte Ltd is a dynamic recruitment firm serving diverse industries including Healthcare, FMCG, Manufacturing, Oil & Gas, Trading, and Telecommunications. We connect top talent with employers through expert consulting and efficient hiring solutions.
Job Summary
Manage order fulfilment processes by reviewing system orders, coordinating with dispatch teams, and preparing compliant shipping documentation. Address customer inquiries and perform administrative tasks to ensure smooth operations.
Responsibilities
- Review and process system orders accurately to ensure timely fulfilment
- Collaborate with dispatch teams to pack and ship orders according to cut-off times and instructions
- Prepare and maintain complete shipping documentation that complies with company standards and country-specific regulations
- Resolve high-profile customer inquiries related to shipping delays, documentation, or order issues promptly and professionally
- Manage administrative and operational tasks including license management, customer mailing agreements, data entry, status reporting, and data quality checks
- Perform ad hoc duties as required to support order fulfilment and operational efficiency
Required competencies and certifications
- Diploma or Degree in any discipline
- Minimum 1-2 years of experience in order fulfilment
- Ability to manage product lines methodically, including familiarity with Bills of Materials (BOM) and Agile processes
Preferred competencies and qualifications
- Strong communication and interpersonal skills to effectively liaise with teams and customers
Other Information
Interested & qualified applicants, please forward your profile to [Confidential Information]
