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Order Fulfillment Specialist - WCAN

2-5 Years
SGD 2,800 - 4,000 per month
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  • Posted 22 days ago
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Job Description

Responsibilities:

  • Managed the end-to-end order-to-delivery process, including purchase order handling and shipment coordination.
  • Oversaw customer accounts, tracked shipments and revenue, and reviewed raw material needs and customer forecasts.
  • Acted as the primary liaison for customers, coordinating with internal teams to meet service and delivery expectations.
  • Handled customer inquiries and resolved order fulfillment issues promptly and professionally.
  • Collaborated with cross-functional teams to improve production planning and streamline logistics workflows.
  • Planned and monitored demand and supply to ensure accurate forecasting and balanced inventory.
  • Analyzed supply and demand trends to anticipate needs and proactively address potential challenges.
  • Supported the implementation of new processes and continuous improvements to enhance operational efficiency.
  • Maintained product configurations and Bills of Materials (BOMs) within the fulfillment system.
  • Prepared and analyzed reports to support business planning and departmental decision-making.
  • Ensured accurate data management and reporting for process optimization.
  • Carried out additional responsibilities and tasks as assigned.

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EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

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Job ID: 134132307