Operations Support Engineer
Total Ebiz Solutions- Posted 19 hours ago
- Be among the first 10 applicants
Job Description
Job Description
Requirements
Qualifications
· Diploma or Degree in Information Technology, Computer Science, Information Systems, or a related discipline.
Experience
· Minimum 2 years of experience in IT operations, IT administration, service management, or infrastructure support.
· Experience supporting Microsoft 365 and workplace technologies.
· Experience working with vendors and managed service providers.
· Familiarity with IT service management processes and tools.
Preferred Experience
· Experience working within the Singapore Government ICT environment.
· Familiarity with WOG ICT processes, governance, and support models.
· Experience using Government ICT support portals such as:
o ITSM Portal
o SGMail Administration Portal
o EUSS Portal
· Experience supporting user provisioning, access management, email administration, and workplace technology services.
More Info
Key Skills
Workplace technology services
IT service management processes and tools
About Company