Operations Support Coordinator

Brief Summary

We are seeking a detail-oriented Operations Support Coordinator to manage order processing and enhance operational efficiency through automation. Join our dedicated team to contribute to streamlined logistics and supply chain processes.

Responsibilities

• Manage the creation, processing, and amendments of orders, ensuring timely and accurate execution. Oversee end-to-end shipping documentation, ensuring precise document management and compliance. Coordinate communications with internal teams, customers, and stakeholders to facilitate smooth operations. Validate and reconcile supplier invoices, ensuring timely submission to the Finance Department. Monitor freight and insurance billing, investigate discrepancies, and prepare accurate monthly management reports. Drive operational efficiency by managing and optimizing RPA, AI, and automation processes. Analyze operational issues to identify root causes and implement effective solutions for continuous improvement.

Requirements

• A minimum of 2 years of relevant experience in any field. Knowledge or experience in logistics or supply chain is advantageous. Proficient in data entry and capable of handling large volumes of data. Strong command of Microsoft Office Suite, including Excel, Word, and PowerPoint. Effective communication skills and excellent problem-solving abilities. A collaborative team player with robust time management skills.