OPERATIONS SUPERVISOR

The client is a growing logistics company specializing in ecommerce and last-mile delivery solutions, committed to efficient and reliable service execution.

Job Summary

We are seeking a hands-on Operations Supervisor to plan and coordinate daily delivery operations, actively manage on-ground activities, and ensure timely, smooth execution of deliveries.

Responsibilities

• Plan and arrange daily delivery jobs and optimize routes to maximize efficiency
• Deploy and coordinate drivers to ensure effective daily delivery operations
• Manage and support delivery operations on the ground to maintain smooth execution
• Ensure all deliveries are completed on time and according to planned schedules
• Troubleshoot and resolve operational issues in real-time to minimize disruptions
• Communicate clearly and promptly with drivers, subcontractors, and clients to coordinate activities
• Monitor daily delivery performance and enforce service standards to meet company expectations

Required competencies and certifications

• Possess a valid driving license to operate delivery vehicles
• Minimum Diploma or Degree in Logistics, Supply Chain, Engineering, or related field
• At least 2-3 years of experience in delivery operations or logistics

Preferred competencies and qualifications

• Ability to work independently and take responsibility for operational outcomes
• Strong coordination and problem-solving skills applied in fast-paced environments
• Willingness to be hands-on and present on the ground during operations
• Own vehicle (preferred)
• Flexibility to work on weekends and public holidays with staggered off days arranged