Operations Supervisor

In Singapore, Glow Food is a fast-casual dining chain that focuses on 100% plant-based, nutrient-dense meals. Their menu is designed to align with the glow philosophy by using science-backed nutrition to promote wellness and energy. The Operations Supervisor oversees daily operations across all Glow Food vegan concepts, ensuring operational efficiency, food quality, hygiene compliance, and excellent customer experience.

Key Responsibilities

• Oversee daily operations across all vegan concepts and ensure smooth workflow.
• . Ensure all staff follow SOPs, recipes, and vegan food handling standards.
• . Conduct daily opening and closing checks for cleanliness, stock levels, and equipment.
• . Monitor kitchen hygiene, food safety compliance, and personal hygiene standards.
• . Ensure proper food storage, labelling, temperature control, and FIFO stock rotation.
• . Manage inventory ordering, receiving, stock control, and wastage reduction.
• . Train, coach, and develop staff with focus on multi-concept skills.
• . Handle customer feedback and resolve operational issues promptly.

Requirements

• Preferably with supervisory experience in fast-casual or multi-concept F&B
• operations.
• . WSQ Basic Food Hygiene Certificate (Required).
• . WSQ Food Safety Level 3 / Food Hygiene Officer Certification (Preferred).
• . Able to work shifts, weekends, and public holidays (44-hour work week).
  

Benefits

• Career advancement opportunities.
• . Multi-concept operations training.
• . Health and dental benefits.
• . Staff meals provided.