Operations Specialist

Overall Responsibilities

Managing end‑to‑end inventory, procurement, and logistics operations across regions, including inventory forecasting, purchase order management, SAP‑based stock monitoring, quality and compliance checks, coordination of returns (RGAs or Recalls) and receiving processes, customs documentation and regulatory adherence, cross‑functional collaboration with internal teams and overseeing 4PL performance to ensure operational accuracy and Service Level Agreement compliance.

The Operations Specialist works on the local operations team and reports to the Finance Operations Manager. This role is based in Singapore.

Key Responsibilities

. Create Sales & Distribution transactions in SAP and ensure accuracy by reconciling records with data provided by 4PL partners.

. Manage and maintain inventory forecasts to ensure optimal product availability across all supported regions.

. Reconcile inventory with data from 4PL partners, promptly addressing variances and stock discrepancies monthly.

. Evaluate the quality and compliance of received goods, managing non‑conformities and coordinating corrective actions with 4PL partners.

. Coordinate the receiving and return‑goods processes, ensuring all documentation is completed accurately and in a timely manner.

. Prepare and submit customs and regulatory documents, collaborating with brokers to resolve import and export issues.

. Ensure all procurement and logistics activities comply with company policies and regulatory requirements, including License Per Invoice, Customs Permits, and related documentation.

. Act as a key liaison between 4PLs, and internal stakeholders such as Field Implementation team to align timelines and deliverables.

. Oversee 4PL performance to maintain Service Level Agreement compliance, inventory accuracy, and smooth daily warehouse operations.

. Assist with general office administrative tasks as required.

. Perform additional duties as assigned.

. Contribute to process improvement projects and support additional operational tasks as required to meet business objectives.

Team Member Working Relationships

. Partner with Finance Teams and external vendors to ensure accurate reporting, compliance, and timely Sales and Distribution operations.

. Liaising with 4PL partners to validate and record transactions accurately while supporting smooth day‑to‑day processes.

. Support Sales Field Team by ensuring delivery and consignment billings are accurate.

. Collaborate with RA/QA Team ensures compliance with regulatory standards and support audit‑ready operations.

. Support Clinical Development team by attending to queries including those related to logistics matters.

Knowledge, Skills and Abilities

. University Degree in Supply Chain, or Business Administration preferred.

. Experience in ERP systems such as SAP is preferred.

. Enthusiastic team player with strong interpersonal skills and adaptable.

. Excellent computer skills including spreadsheet, presentation, and word processing.

. Embrace the culture of a vertically integrated company and the working style of continuous process improvement and change.

. Experience in medical device and/or healthcare area is preferred.

. Attention to detail and ability to meet tight deadlines.

. Full professional proficiency in English is required for this role.

. Communicate effectively and maintain a good relationship with all cross functional teams.

. Good verbal, written and interpersonal communication skills.

Reasonable Accommodation Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Applied will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability, unless doing so would result in undue hardship or a direct threat to the health or safety of the individual or others.

Equal Employment Opportunity

Applied Medical is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), or sexual orientation, or any other status protected by federal, state or local laws in the locations where Applied Medical operates.