Operations Performance Control Tower - Based in Ayutthaya (SPX Express)
Job Description
Job Description:
- Plan and oversee projects within an organization
- Monitoring productivity and deep drive data to be backup in cost and Service Level Agreement (SLA) stat
- Ensure that all projects are delivered on-time, within scope and budget
- Develop the detail of project plan to monitor, track progress, and evaluate the performance
specifically to analyze the successful completion of short and long-term goals - Ensure the project has a cost estimating process in place to meet requirements and in line
with quality standards - Implement the improvement processes for cost optimization in term of manpower planning,
operation, and general expenses - Collaboration with Operation team to support Cross-Border shipments
- Coordinate with other departments when necessary and maintain a good working relationship
with relevant stakeholders - Perform other related duties as assigned
Requirements:
- Able to be based at Wangnoi, Ayutthaya
- Bachelor's Degree in Business Administration, Operation Management, Logistics Management or related fields
- Experience in team management
- Strong leadership as KPI controller and strong follow-up skills
- Experienced of E-commerce SLA
- Strong analysis to deep dive in details and hypothesis for root cause solving
- Strong communication, presentation skills both in Thai and English
- Able to work well under pressure, within short timeline and when required especially during nighttime and campaigns
More Info
Job Type:
Industry:
Function:
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Key Skills
SLA improvement
Training new feature implementation
Ops Check In Dashboard
KPI controller
About Company