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Singapore Post

Operations Officer

Singapore Post
Singapore
Fresher
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  • Posted 10 hours ago
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Job Description

Job Description

  • Perform morning day-end balancing to review courier collections and deliveries from the previous day, including any outstanding cash to be collected.
  • Schedule appointments using the SINGTEL Fulfilment System (FS).
  • Retrieve data from SINGTEL Fulfilment System (FS) for redeliveries or payment tender modes.
  • Coordinate appointments with couriers for collections or deliveries.
  • Handle email enquiries from accounts including but not limited to Singtel, Apple, China Mobile, Circle, Microsoft, FedEx.
  • Generate daily FS (SINGTEL dockets) and payment reports (Visa, cash, voucher, cheque).
  • Collate STMS reports for corporate orders, including vouchers and cheques.
  • Respond to customer email enquiries and manage CRM correspondence.
  • Manage the support-room time and attendance in the afternoon daily.
  • Produce monthly staff and service-provider (SP) KPI reports.
  • Monitor systems remotely from home when required (timeslot S1/S2/S3).

Education / Certificate:

  • O-Level, Diploma or Nitec/Higher Nitec

Requirements:

  • Proficient in Excel with basic computer literacy.
  • Strong organisational and communication skills.
  • Meticulous, with good time management and a service-oriented mindset.
  • Flexible, and able to work independently as well as in a team.
  • Experience in handling records, scheduling, and supporting daily operations.
  • Skilled in managing tasks, organising files, and maintaining orderly workflows.




More Info

Job Type:
Permanent Job
Industry:
Other
Employment Type:
Full time

About Company

Singapore Post

Job ID: 137465411

Jobs by Skill - IT
Jobs by Skill - Non IT
International Jobs
Last Updated: 30-12-2025 08:01:46 PM
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