Job Description

Support the day-to-day Operations function to ensure efficient client onboarding, trade execution support, settlement processes, operational controls, and continuous process improvement. The role provides an opportunity to develop a strong understanding of financial services operations while contributing to operational excellence, risk management, regulatory compliance, and technology-enabled process improvements.

Key Responsibilities

Support day-to-day operational activities, including client onboarding, trade lifecycle management, settlements, reconciliations, and exception resolution.
Assist in ensuring accurate, timely, and client-focused delivery of operational services.
Perform operational checks and reconciliations, identify exceptions, and escalate issues in line with established procedures and controls.
Work closely with internal stakeholders, clients, custodians, and external service providers to support seamless service delivery.
Support compliance with KYC/AML, regulatory, and internal operational requirements.
Contribute to process improvement and digital transformation initiatives by leveraging AI and automation to streamline workflows, improve efficiency, and enhance decision-making.
Assist with operational reporting, KPIs, and governance activities while identifying opportunities for continuous improvement.

Skills & Knowledge

Strong analytical, problem-solving, and organizational skills.
Basic knowledge or strong interest in client onboarding, KYC/AML, trade lifecycle, settlements, and operational controls.
Understanding of private banking, wealth management, investment operations, or financial markets is an advantage.
Good communication and stakeholder management skills.
Strong attention to detail with a risk and control mindset.
Interest in process improvement, automation, AI, and digital transformation.
Ability to manage multiple priorities and work effectively in a fast-paced environment.
Proactive, collaborative, and willing to learn.

Requirements

Bachelor's Degree in Business, Finance, Economics, or a related discipline.
Fresh graduates are welcome to apply.
Internship or project experience in banking, financial services, operations, or a related field is an advantage.