Job responsibilities:
- Developing and implementing daily operational plans and schedules for horticulture and arboriculture activities, ensuring efficient and effective delivery of services.
- Conducting thorough tree inspections and preparing detailed visual assessment reports to identify any issues or concerns.
- Providing exceptional customer service by responding to client inquiries, addressing feedback, and maintaining open communication channels to ensure high levels of satisfaction.
- Managing administrative tasks, including email correspondence and filing, to maintain efficient office operations and ensure timely submission of reports.
- Coordinating with internal and external stakeholders on arboriculture and horticulture-related matters, including inquiries, feedback, and complaints, to ensure seamless communication.
- Oversee the progress of landscape works and maintenance projects, ensuring timely completion and adherence to quality standards.
- Supervise staff to ensure correct maintenance methods are employed and safety procedures, protocols, and guidelines are adhered to at all times.
- Generate innovative landscape solutions to improve the overall outcome of work sites.
- Possess a basic understanding of plant disorders and plant health management.
- Enforce workplace safety and health regulations on site to ensure a safe working environment.
- Assist with ad-hoc sales support as needed.
Requirements:
- Diploma and above in Horticulture, Landscape Management, or a related field (Advanced diploma/certificate in Landscape Supervision or Management from a accredited institution
- At least 5 years of experience in a relevant role, preferably in horticulture or arboriculture
- Proficient with MS Office
- Thorough understanding of tree risk management and maintenance principles and practices
- Familiarity with tropical tree species and their characteristics
- Excellent written communication skills, with the ability to produce clear and concise reports
Professional Certifications:
- Class 3 driving license
- ISA Certified Arborist certification (or equivalent) is an asset
