As a polyclinic's Operations Manager, you will be a key member of our Polyclinic Management team. You will drive operational excellence and service quality.
You will also collaborate with multi-disciplinary healthcare team and corporate with departments in corporate office in the planning and implementation of business initiatives and delivery of quality services and care.
Responsibilities
- Lead and optimize daily polyclinic operations, ensuring efficient resource allocation and service delivery.
- Spearhead continuous improvement initiatives for clinic operations systems, processes, and operational capabilities.
- Drive service quality enhancement projects and implement best practices.
- Manage and develop operations staff, fostering a culture of learning and growth.
- Partner with corporate office departments to implement strategic business initiatives.
Requirements
- Degree in any discipline.
- At least 6 - 8 years of proven working experiences in operations management, quality management, and corporate management.
- 2 to 4 years in a supervisory capacity.
- Possess strong leadership, supervisory, organizational and change management capabilities.
- Ability to work effectively in a complex environment, collaborate and communicate across a diverse range of people and job functions.
- Excellent problem-solving and analytical skills.
- Proven track record of improving operational workflows leading to higher efficiency/productivity.
- Strong people management and team development abilities.
- Able to commit to 5.5days workweek.
