Operations Manager

This position reports to the managing director and interfaces with managers and HR staff. J2 CONSULTANT PTE. LTD. is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace.

Specific Responsibilities

Individual to be involved in:

1. Coordination and management of daily operational activities related to job scheduling of installation, servicing, and maintenance work of commercial kitchen equipment
2. Assisting in procurement processes including sourcing equipment, spare parts, and materials required for operational projects
3. Supporting inventory management such as monitoring stock levels, ensuring availability of necessary equipment and spare parts
4. Coordinating with suppliers to ensure timely delivery of materials and equipment required and coordinate with vendors for job arrangement
5. Assisting in the preparation of quotations, job costing, and documentation related to service projects
6. Preparing and issuing invoices based on completed service jobs and monitoring outstanding customer payments
7. Planning and scheduling of technicians and service personnel
8. Liaising with customers to understand service requirements and coordinating operational arrangements
9. Monitoring operational workflows and service progress to ensure work is completed according to company standards
10. Troubleshooting operational issues to resolve service-related matters
11. Maintaining proper documentation including service reports, job completion records, and operational logs
12. Preparing operational updates and reports to support management in monitoring project progress and service performance

Technical Skills and Competencies

1. Operations planning and coordination
2. Service scheduling and workflow management
3. Procurement and supplier coordination
4. Logistics management
5. Invoicing and payment tracking
6. Customer service and communication skills
7. Workplace safety compliance
8. Operational reporting and performance monitoring
9. Operational monitoring
10. Reporting and data tracking
11. Time management

Attachment Duration: 6 months with possible conversion to full-time