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Operations Manager
hawkers street pte. ltd.

Operations Manager

hawkers street pte. ltd.
8-11 Years
SGD 6,000 - 8,000 per month
  • Posted 16 days ago
  • Be among the first 10 applicants

Job Description

Responsibilities:

Business Operations

. Work closely with management to integrate strategic business continuity management into organization's operations to achieve business goals

. Responsible for the business performance, financial and budget planning of the business unit

. Involved in the set up and expansion plans for new food courts

. Analyse business performance to optimise sales and profitability

. Work closely with functional support departments as to align with strategic business objectives.

. Facilitate innovation process within the business unit

Customer Service

. Develop and implement service operations processes

. Drive service quality and customer satisfaction

. Drive customer loyalty for service excellence

People Management

. Oversee all staff related matters including such as hiring, training, performance management, and disciplinary matters

. Develop managers and high-potential employees through organizational talent capability reviews

. Lead, coach and motivate employees to develop organizational and governance strategies and achieve goals

. Facilitate innovation and lead employees to manage change

Adhering to Quality and Standards

. Manage compliance with F&B hygiene policies and procedures

. Oversees food court standards and maintenance

6 days work week

Skills/Qualification

. At least 8 years of experience in F&B environment

. Minimum 3 years exposure in managerial position in food court operations

. Strong business acumen, critical thinking and analytical skills.

. Determination to succeed and ability to deliver results

. Good problem solver and self-confidence in decision making.

. Ability to lead and inspire the team to achieve organizational goals.

. Strong inter-personal skills and to lead by example with hands-on-approach.

. Ability to identify the market trends and creative to new ideas to stay ahead of competition.

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Food and Beverage
Employment Type:
Full time

Key Skills

Critical Thinking

service operations processes

compliance with F&B hygiene policies

Business Acumen
Analytical Skills
Last Updated: 26-10-2026 04:54:52 PM

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