Duties & Responsibilities:
- Point-of-contact for any incident involving security investigate, preparation of reports, take follow-up action
- Train & supervise officers & ensure that they adhere to company's procedures & SOP
- Identify chronic operational & security issues & ensure they are managed appropriately
- Seek continuous improvement in operation & administration processes
- Contribute to short & long-term organizational planning & strategy
- Build good relationships with clients & other stakeholders
- Ensure delivery of monthly reports to customers
- Supervise & coach supervisors in handling incidents & managing their team of security officers
- Identifying the trainings needs
- Build, administer & fine-tune processes to ensure compliance
Requirements:
- Minimum GCE O level
- At least 1 years of security industry working experience as operations role
- Possess PLRD Licence will be advantageous
- Relevant experience in a uniform organization will be advantageous
- Strong ability in supervising day to day security operations as well as incident management
- Good interpersonal skills & in written communication with internal / external stakeholders
- Good in basic MS softwares
