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Job Description
- Location(s): CBD
- Working Days: 6 days/week
- Working Hours: 11am to 11pm (2 hrs break)
Job Description & Requirements:
- Oversee day-to-day operations of the outlet, ensuring that everything runs smoothly and efficiently.
- Ensure high levels of customer satisfaction by monitoring service standards and addressing customer feedback.
- Handle customer complaints and inquiries professionally, resolving issues quickly and efficiently.
- Manage inventory levels, ensuring that the outlet is well-stocked without over-ordering.
- Monitor and control wastage and food costs to maintain profitability.
- Ensure that the outlet complies with all health and safety regulations, including food hygiene, sanitation, and employee safety protocols.
- Ability to think on your feet and resolve problems quickly, whether related to staff, customers, or operational issues.
We Offer:
- Competitive salary and benefits package.
(Salary package is based on role responsibilities and operational working requirements)
- Opportunities for career advancement and skill development.
- A dynamic and supportive work environment.
- Staff discounts on meals.
How to Apply:
Sent your resume and a cover letter via this platform
More Info
Key Skills
Resolve Complaints
Issue Handling
Manage Stock Levels
improve system performance
Resolve Operational Issues
Ensuring Customer Satisfaction
health & safety regulations
relationships with staff
Workplace Safety and Health
Food Safety and Hygiene
Managing Daily Operations
About Company
