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Hogarth

Operations Manager (Contract)

5-7 Years
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  • Posted 7 hours ago
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Job Description

About WPP Production

We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world.

About WPP

WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

The Role:

The Operations Manager plays an active role in leading and running the SEA operations to support the Regional Director, APAC. As the central point-of-contact for all SEA operations and working with global teams, the Operations Manager holds overall responsibility in supporting finance operations, data analytics including operations planning/ processes.

This position requires the incumbent to have proven experience in a similar capacity with exceptional operations and stakeholder management skills. Possessing strong problem-solving skills and a keen eye for detail are critical factors for success in the role.

This role will be a 3 months contract.

Key Responsibilities:

  • Stakeholder Management
    • Build strong, trusting relationships with stakeholders, manage perceptions and expectations
    • Operational planning and reviews
  • The Work
    • Possess a solid understanding of production processes and the environment and infrastructure in which production professionals succeed
    • Able to interpret insights into a persuasive point of view using agency data relating to planning and tracking deliverables, budgets and resourcing
  • Resource Management
    • Ensure resources are utilized and available to support SEA, negotiating availability with stakeholders and uplifting as required for busy periods.
    • Plan and coordinate training/onboarding for incoming and existing teams
    • Ongoing engagement with department leads in Singapore
  • Finance Management
    • Manage resourcing across teams by monitoring utilization and productivity
    • Ensure full compliance with all financial procedures and policies
    • Manage and maintain a continual focus on cost and revenue
    • Contribute to budgeting and forecasting process
  • General Administration
    • Security and contract compliance
    • Logistics
    • Office and systems setup
Requirements:

  • Degree or diploma preferred and/or minimum of 5 years operational and client servicing experience, managing accounts/teams for a multinational creative agency
  • Data-oriented and comfortable to work with large datasets and tools
  • Highly organized, meticulous, client-focused and proactive
  • Strong commercial acumen and numeracy skills
  • Demonstrable agency management and problem-solving skills
  • Resilience and ability to work under pressure
  • Strong English speaking and writing skills are essential
  • The ideal candidate is self-motivated, flexible and process-driven but able to deal with rapid change in a fast-paced, deadline-driven environment

Why work here:

At WPP Production, you'll help shape the future of content production at a truly global scale. We bring together world-class talent, cutting-edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry. You'll work in a collaborative, borderless environment where craft excellence is valued, innovation is encouraged, and AI and next-generation tools are used to amplify not replace human creativity. With access to diverse projects, global career opportunities, and the backing of WPP's unmatched network, this is a place where you can grow your skills, make real impact, and create work that performs for every audience, across every channel, at every moment.

Inclusion and Impact

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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About Company

Hogarth

Job ID: 143887557