OPERATIONS MANAGER (BEAUTY INDUSTRY)

Location: Central
Working Days: 5-day work week
Industry: Beauty & Wellness

About the Role

We are seeking an experienced and driven Operations Manager in the beauty industry to oversee outlet performance and sales operations across our brand. Reporting to the Operations Director, you will play a key role in driving revenue growth, building high-performing teams, and ensuring an outstanding customer journey at every touchpoint.

Key Responsibilities

• Lead, coach, and inspire outlet teams to achieve overall sales KPIs.
• Partner with Branch Managers to monitor performance and drive revenue growth.
• Mentor and train staff, equipping them with the skills to maximize sales performance.
• Oversee smooth daily operations to ensure service consistency and customer satisfaction.
• Build customer loyalty through excellent service standards and effective resolution of service-related issues.

Job Requirements

• Diploma/Degree in Business Administration or related field.
• Minimum 5 years experience in sales & operations management, preferably in retail, beauty, wellness, or service industries.
• Proven track record of achieving and exceeding sales targets.
• Strong leadership, communication, and people management skills.
• Sales-driven, analytical, and adaptable to thrive in a fast-paced environment.

To facilitate in the job application, please include the following in the resume:-

. Last drawn, current and expected salary.

. Duties and responsibilities for each job.

. Resume in Microsoft Word format.

. Reason for leaving for past and present employment.

. Availability.

. Residential area.

Thank you.

David Ong (R1110279)

Adept Manpower (EA License: 22C1006)

https://adeptmanpower.com/