Staff Management:Assist, manage, liasing of operations and Staffs rostering according to operational requirements
Customer Service: Serving as a service ambassador, assisting passengers, handling inquiries and complaints, and ensuring adherence to service standards.
Safety and Security: Conducting regular checks, investigating security breaches, and ensuring compliance with company, airline, safety SOPs
Operational Coordination :Liaising with airline representatives, airport authorities, and internal departments to ensure smooth operations.
