Operations & Maintenance Supervisor (Project Management & Facilities)

1. Renovation & Project Supervision

. Supervise renovation, reinstatement, upgrading and improvement works across outlets and facilities.

. Monitor contractors daily progress against the approved project timeline.

. Ensure contractors comply with approved drawings, specifications, safety requirements and company standards.

. Conduct regular site inspections and identify delays, defects, poor workmanship or non-compliance.

. Coordinate with main contractors, subcontractors, designers, consultants, landlords and relevant authorities.

. Ensure critical works are prioritized to meet outlet handover and opening deadlines.

. Track project milestones and escalate potential delays immediately to management.

. Coordinate rectification works and ensure all outstanding defects are properly closed before handover.

2. Facilities & Maintenance

. Oversee preventive and corrective maintenance for restaurant outlets, central kitchens, warehouses and office facilities.

. Monitor equipment and building conditions including air-conditioning, electrical systems, plumbing, drainage, lighting, exhaust systems, refrigeration, cold rooms and other essential facilities.

. Coordinate emergency repairs and breakdowns to minimize operational downtime.

. Establish and maintain preventive maintenance schedules.

. Follow up with contractors and service providers to ensure timely completion of maintenance works.

. Maintain proper records of equipment servicing, repairs, warranties and maintenance history.

3. Contractor & Vendor Management

. Source, coordinate and supervise contractors and maintenance vendors.

. Obtain and compare quotations where required.

. Monitor contractor performance, workmanship, response time and costs.

. Ensure contractors adhere to agreed scope, pricing and completion dates.

. Identify recurring contractor performance issues and recommend appropriate action to management.

. Verify completed works before approving or recommending payment.

4. Outlet Opening Readiness

. Support the Project and Operations teams in preparing new outlets for opening.

. Coordinate final renovation works, cleaning, equipment installation, testing and rectification.

. Conduct pre-opening site inspections and prepare outstanding-items lists.

. Ensure all facilities, equipment and infrastructure are operational before opening.

. Coordinate with Operations, Kitchen, IT, Procurement and other departments during outlet handover.

. Ensure contractors complete all outstanding works without affecting the opening schedule.

5. Cost & Budget Control

. Monitor renovation and maintenance expenses against approved budgets.

. Identify unnecessary expenditure, cost overruns and variation orders.

. Review contractor quotations and scope of work before submission to management.

. Ensure additional works are properly justified and approved before commencement.

. Highlight potential financial exposure arising from project delays, defects or contractor failures.

6. Safety, Compliance & Documentation

. Ensure safety and regulatory compliance

. Conduct safety inspections

. Maintain compliance records and documents

. Monitor permits, certifications and maintenance records

. Report incidents and follow up on corrective actions

. Support audits and regulatory inspections