Job Description & Requirements
- Act as the primary point of contact between the organization and external parties, including clients and partners
- Develop and maintain positive relationships with stakeholders to facilitate effective communication and collaboration
- Coordinate and manage communication efforts to ensure that all parties are informed and aligned on project goals and updates
- Resolve any issues or conflicts that arise between the organization and stakeholders, providing solutions and ensuring satisfaction
- Prepare and deliver presentations, reports, and updates to stakeholders, ensuring clarity and alignment with organizational objectives
- Organize and attend meetings, workshops, and events to represent the organization and gather relevant information
- Collaborate with internal teams to address stakeholder concerns and feedback, ensuring timely and appropriate responses
- Monitor and evaluate the effectiveness of liaison activities and adjust strategies as needed to improve stakeholder engagement
- Ensure compliance with relevant regulations, policies, and procedures in all interactions with external parties
- Maintain accurate records of communications and interactions with stakeholders for reference and reporting purposes