Operational Coordination: Act as the primary link between management and cleaning staff, coordinating schedules, assignments, and daily workflows.
Client Management: Handle client feedback and complaints immediately, and participate in regular site meetings to maintain high service standards.
Site Supervision & Training: Inspect work areas to ensure compliance with SOPs and safety protocols (PPE), conduct on-the-job training (OJT) for new hires, and carry out team briefings.
Inventory & Equipment Control: Monitor, track, and replenish cleaning materials and equipment to minimize wastage and ensure equipment is in good condition.
Administrative & Human Resources: Prepare operational reports, manage documentation, and assist with manpower planning to meet contract requirements.
