Operations Intern

About the Company

AngelHack isn't your typical tech company; we're the innovative trailblazers in the realm of hackathons, incubators, and Web3 technologies. With a vibrant community of 300,000 developers and a track record of collaborating with industry giants over the years, we're searching for an Operations Intern who's passionate about tech and ready to embark on an exciting journey in the ever-evolving world of tech. You will be reporting to the Operations team.

What is a hackathon

A hackathon is a coding competition in which both technical & non-technical talents from all walks of life meet to develop solutions to tackle real-world problems present in the industry. The period where teams work on building a solution is called the hacking period, which may last from 48 hours to 6 weeks depending on the difficulty of technology required for teams to leverage on. At pre-hackathon or hacking periods, events such as workshops, webinars and Ask Me Anything (AMA) sessions will be held to equip participants with working knowledge and hands-on experience on the technology.

Role Overview

As the Operations Intern, you will be joining a fast-growing organization, playing a critical role in driving operational excellence across the organization. Our core service is in designing and delivering unique hackathon experiences. We specialise in organising hackathons (large-scale virtual and in-person coding competitions) and other related services such as incubator programmes and meet-ups sessions that cater to developers from diverse backgrounds. You will support the Operations Team to deliver high-quality outcomes that meet the needs of our stakeholders and participants while working collaboratively with cross-functional teams.

What You'll Do:

Work closely with the Operations team alongside Program Managers to ensure smooth planning and execution of virtual and/or in-person events across the world. Your scope includes (but not limited to):

Event Planning

• Strategic Alignment: Gain a clear understanding of our organisation's strategic goals and operational processes, and identify areas for improvement to streamline processes, optimise operational efficiency and reduce costs.
• Vendor Management: Support the management of vendor relationships and the negotiation of contracts to ensure that goods and services are delivered cost-effectively and on time, thereby contributing to the success of our events.
• Logistical Coordination: Assist in the coordination and management of in-person event logistics, ensuring a well-organised sequence of tasks and activities that lead to a smooth execution of all event aspects while adhering to event budgets.

Event Execution & Support

• Registration Database: Assist in the maintenance of event registration systems and databases. Ensure accurate and timely registration of participants and clear communication with attendees.
• Participant Support: Assist in providing accurate, timely responses to event participants inquiries and preparing essential materials, such as participant guides and event calendars, to ensure participants have all the information they need for a seamless hackathon experience.
• Project Collaboration: Collaborate closely with the Operations team and Program Managers to ensure that our initiatives align seamlessly with overall project objectives while ensuring projects are kept on track and within timelines, making each event a resounding success. Provide on-site coordination and support during event days to ensure they run smoothly and problem-solve issues that arise.

Post-Event Analysis & Optimization

• Data Analysis: Assist in collecting, organising, and cleaning event data and feedback, allowing the Operations and Project team to analyse the event's performance to derive actionable insights that drive improvements in our event management processes.

Requirements:

• Hybrid position based in Singapore, you should be available for a minimum 4 months and above, starting from March 2026 onwards
• While working hours may be flexible, interns are expected to be available during event periods, including potential weekends or evenings.
• Must be fluent in English.
• Enrolment in an undergraduate or graduate program or recent completion of a degree in any field (Events Management or related fields of study is a plus).
• Excellent verbal and written communication and interpersonal skills to work collaboratively with cross-functional teams and external stakeholders.
• Ability to work independently and take initiative in identifying areas for improvement and implementing solutions.
• Strong time-management and organisational skills to manage multiple tasks and priorities in a fast-paced environment.
• Attention to detail and the ability to maintain accurate records and data.
• Proficiency in Google and/or Microsoft Office Suite and experience with project management tools and software is a plus.
• Familiarity with event planning and coordination is a plus.
• Prior experience in working with platforms such as Airtable, Notion, Eventbrite, Discord, Slack, etc. is a plus.
• Individuals with little to no experience or knowledge in the Tech industry are welcome to apply.