Operations Executive/ Senior Executive (Senior Care Centre)

Key Responsibilities

Operations

• Ensure effective and efficient operations of the centre
• Respond and coordinate in emergency situations
• General facilities record maintenance, ensure workplace & environmental safety to all
• Attends regular meetings with clinical staff
• Involve with quality improvement projects
• Client management ensures high satisfaction level and quality service delivery to clients
• Transport ensures proper maintenance record for vehicles
• Assist centre manager in planning for emergency response plan including fire safety management, pandemic plan and etc

Administration

• Familiar with clients referral, registration and other administrative procedure
• Overall supervision on clients billing, subvention claims, application procedures, etc
• Liaise with internal and external auditor in all audit matters
• Ensure accuracy in accounting entries. Provide monthly reconciliation reports to HQ Finance
• Perform sourcing, evaluation of quotations and seek approval for purchases
• Process other administrative process such as centre petty cash claims, clients billing and refund procedures, etc
• Maintains fixed asset records

Transport Management

• Provide general support to the transport team on any administrative related matters
• Assist in supporting daily transport operations of SPD's vehicles and outsourced vendors
• Manage SPD vehicle fleet maintenance and liaising with the HQ team for scheduling for servicing

Others

• Familiar with clients referral, registration and other administrative procedure
• Overall supervision on clients billing, subvention claims, application procedures, etc

Key Requirements

• Tertiary education with at least 5-year working experience
• Proficiency in Microsoft Office and Excel
• Knowledge of ERP (Microsoft Dynamic 365 Business Central) and Microsoft Dynamic 365 CRM preferred
• Proactive, meticulous, effective problem-solving skills and a good team player