Operations Executive

Job Responsibilities

. Assist the Operations Manager in coordinating commercial cleaning project site operations, overseeing daily cleaning tasks to ensure services meet client contract standards.

. Manage on-site staff scheduling, attendance tracking, and workforce allocation supervise compliance with operational protocols to enhance site efficiency.

. Implement WSH safety protocols, identify on-site hazards, and support company compliance efforts for NEA certification applications.

. Liaise with clients to promptly address and resolve feedback, inquiries, and complaints, maintaining strong client relationships.

. Manage cleaning supplies and basic equipment, ensuring adequate stock and basic maintenance while controlling material wastage.

. Submit daily operational reports, escalate site issues, address urgent cleaning requests, and assist in training new team members.

Requirements

. 1-3 years of on-site cleaning industry experience in Singapore, with at least 6 months of team management experience.

. Must be proficient in commercial cleaning procedures, capable of independently managing staff scheduling, attendance tracking, and resolving on-site issues.

. Basic English communication skills required for effective coordination with client property personnel.

.Preferred: WSH Supervisor certification holders or those with office/factory management experience.