Operations Executive

Job Summary

Plan and execute daily operations to ensure efficient customer service and operational continuity. Lead teams during manpower shortages, identify and resolve operational issues, pursue business opportunities, and manage administrative tasks for HR and Finance.

Responsibilities

• Plan and execute daily operations to meet customer requirements efficiently
• Lead and cover operational duties during manpower shortages to maintain service continuity
• Conduct regular ground area walkthroughs to engage with staff and identify operational issues
• Report ground issues to management promptly, proposing actionable solutions
• Identify and pursue new business opportunities aligned with organizational objectives
• Compile and submit attendance records to HR before cut-off dates for timely processing
• Ensure adherence to safety policies across all operational activities
• Compile and submit billing documents accurately to Finance for invoicing
• Perform ad-hoc duties assigned to support operational needs

Preferred competencies and qualifications

• Recognised degree in any field
• Minimum 2 years experience in logistics and transportation
• Previous working experience in airport operations
• Proficient in planning, communication, and problem-solving to support operational effectiveness
• Customer service oriented and results-driven with ability to work independently in a fast-paced environment
• IT savvy to troubleshoot company software issues as they arise