Company Description
Publicis Groupe is not just a company you work for; it's a platform for you to take your talent to the world.
If you want to help change the world, ideas alone are not enough. Real impact can only come from having meaningful access to a world of knowledge, people and resources. At Publicis Groupe, you are connected to our global network, intelligence, tools, clients, brands and 80,000 brilliant minds with expertise in data, technology, media, strategy, creativity and business transformation, all literally at your fingertips.
Go ahead, the world is waiting.
Publicis Groupe is the third largest communications group in the world. Founded in Paris in 1926, we are present in more than 100 countries as leaders in marketing, communication, and digital business transformation. Two of its biggest solution hubs in Singapore - Publicis Communications and Publicis Media & Digital.
Publicis Communications, the creative communications hub of the Publicis Groupe, is a collective of the most passionate, purposeful, and progressive creative agencies in Singapore. They are Publicis Worldwide, Leo Burnett, Saatchi & Saatchi, Prodigious, and MSL.
Publicis Media & Digital, which is comprised of global media agency brands Starcom, Zenith, Spark Foundry, and Performics, is powered by digital-first, data-driven global practices that together, help our clients navigate the modern media landscape.
Our two other solution hubs, Publicis Sapient and Publicis Commerce, empower businesses to embrace digital transformation and equip them with a total commerce experience.
Overview
The AMEA Biddable Operations Project Manager is responsible for driving operational rigor, workflow coordination, and project management across all biddable campaigns within the AMEA region.
This role ensures that campaign briefs are received, scoped, assigned, and delivered efficiently and accurately acting as the operational glue between planning, activation, and regional hub teams. The role is critical to maintaining brilliant basics in activation delivery, minimizing errors, and enabling the Biddable Hub to scale with consistency and clarity.
Working closely with the Head of Biddable Hub, PGD Group Head and Media Operations, this role focuses on process excellence, task coordination, and delivery discipline not strategy or activation allowing biddable specialists to focus on performance and optimization.
Responsibilities
Campaign Intake & Brief Management
- Own the end-to-end intake and coordination of all biddable campaign briefs across AMEA.
- Ensure briefs are complete, clear, and ready for activation before assignment to teams.
- Triage incoming requests and assign work to the appropriate hub, offshore, or local teams based on scope, timelines, and complexity.
- Maintain clear visibility of campaign priorities, dependencies, and delivery timelines.
Project Management & Workflow Coordination
- Manage biddable campaign workflows from brief to launch, ensuring milestones and SLAs are met.
- Track progress across multiple concurrent campaigns and proactively flag risks or bottlenecks.
- Coordinate with planning, activation, and operations teams to ensure smooth handoffs.
- Maintain accurate project plans, trackers, and status updates across all biddable workstreams.
Operational Rigor & Quality Support
- Enforce SOPs and ensure that operational excellence is undisturbed.
- Forestall potential complications.
- Support the enforcement of biddable operational standards, processes, and ways of working.
- Partner with Media Operations to ensure workflows align with regional governance, QA, and compliance frameworks.
- Help minimize errors and rework by ensuring correct setup, documentation, and approvals are in place.
- Ensure consistent use of tools, templates, naming conventions, and process documentation.
Tools, Reporting & Documentation
- Own and maintain biddable workflow tools (e.g., Jira, FlowAI, or equivalent).
- Produce regular operational reports on volume, turnaround times, resourcing, and delivery health.
- Maintain clear documentation of processes, SLAs, and playbooks to support scale and onboarding.
- Support continuous improvement by identifying recurring issues and recommending process enhancements.
Stakeholder Communication & Coordination
- Act as the day-to-day operational point of contact for biddable campaign delivery questions.
- Provide clear, timely communication to internal stakeholders on status, timelines, and risks.
- Support the Head of Biddable Hub and Head of Operations in preparing updates and inputs for regional and client forums.
Qualifications
- At least 1 year of experience in project management, operations, or delivery roles within digital media or marketing.
- Good understanding of biddable media workflows (Search, Social, Programmatic, AdServer Tracking, Naming conventions, Brand Safety platforms) from brief to launch, preferred.
- Demonstrated ability to manage multiple workstreams in a fast-paced, deadline-driven environment.
- Enjoys engineering a highly organized, detail-oriented, and process-driven working environment.
- Comfortable working with workflow and project management tools (e.g., Jira, Asana, etc).
- Strong communication skills with the ability to coordinate across cross-functional teams.
- Proactive problem-solver with a bias for clarity and follow-through.
Additional Information
Leadership Attributes
- Brings calm structure to complex, fast-moving environments.
- Takes ownership of delivery details while keeping the bigger picture in view.
- Communicates clearly and confidently with diverse stakeholders.
- Values process, precision, and continuous improvement.
- Trusted by teams as a reliable, solutions-oriented partner
What Success Looks Like
- Biddable campaign briefs are consistently scoped, assigned, and delivered on time.
- Activation teams are protected from operational noise and able to focus on performance.
- Errors, delays, and rework are reduced through stronger intake and workflow discipline.
- Stakeholders have clear visibility into campaign status and priorities.
- The AMEA Biddable Hub scales smoothly with consistent delivery standards and operational confidence.
