About the role
This is a full-time Operations Executive position within the Ocean Freight team at Geodis Singapore Pte. Ltd., based in the East Region. As the Operations Executive, Ocean Freight, you will play a crucial role in ensuring the efficient and timely ocean freight import and export transportation services, selecting the most suitable carriers for on time services.
Responsibility:
Responsibilities will largely depend on the employees capacities but include (or may include) :
- Handling of shipments & documentation from A to Z
- Daily Reporting of project shipments as per client requirements
- Coordinate ocean freight shipments and transport arrangements
- Build and maintain good rapport with customers to fulfill their requirements
- Book services with co-loaders & shipping line for export
- Import and export permit declarations and custom clearance
- Process customers orders promptly and prepare billings/invoices
- Work closely with internal departments to coordinate customers shipments
Requirements:
- A minimum of 1 years of experience in the freight forwarding or logistics industry, preferably in an operations or customer service role
- Understanding of the local freight market (carriers and subcontractors) preferred.
- Excellent communication and interpersonal skills, with the ability to liaise effectively with both internal and external stakeholders
- Problem-solving and decision-making skills to address issues and ensure timely delivery of shipments
- Proficiency in using freight forwarding systems and software (Knowledge in CargoWise, EDI & Tradenet Skill preferred)
- Good organisational and time management skills to handle multiple tasks and priorities
- A team player with a proactive and customer-oriented mindset
