Operations Executive

Company Overview / Employee Value Proposition

Marinetrans is a specialised company dealing exclusively with marine spare parts forwarding and logistics. Our company has a unique system developed with ship owners and managers that saves clients time and money. We have free storage hotels in 22 locations strategically located as to where the majority of spare parts are sourced. These storage hotels are to be used by our clients for consolidation purposes in order to limit the amount of individual shipments that are sent to final destination. Within Europe we have what we have named ETL-European Trucking logistics which is a huge cost savings method to consolidate spares from various European counries to one main hub. In Helsinki, Copenhagen, Gothenburg, Oslo, Hamburg and London, we have warehouses for your suppliers to deliver orders to. Each Friday we will truck these orders from these warehouses to our main hub located in Amsterdam. Spares arrive each Monday morning. Once in Amsterdam, cargo will remain in stock until a shipping instruction is issued by your team. As you can see, this saves a great deal of money as instead of suppliers delivering from each country and charging you for each transport to a main consolidation point, we take orders in batch. Also, all cargo is assembled in one location so less shipments to be sent to vessel at any given port. All incoming cargo is reported same day it arrives in any of our 22 warehouses. All warehouses are on line with Marinetrans IT system so reporting is live. We will send a stock list to your team on any updates to inventory. Also, we will assign a password to you for access to our web so you can view stock ay any given time.

Marinetrans web can be used for viewing stock, issuing shipping instructions, checking POD of shipments, searching historical information and checking any orders that we are currently working on. Please log on to a dummy account we have set up to see our web site possibilities.

Our services go much further than warehousing and transport. We also arrange on request, custom clearance and delivery directly on board vessel in over 2,000 ports world-wide. So all via a centralized customer service contact, you can arrange shipment forwarding and delivery to vessel with one instruction. No need to liase with any agent at destination which again limits your use of time.

Job Summary

You will manage daily freight forwarding operations to ensure timely and accurate shipment delivery, coordinate with global partners, maintain shipping documentation, and resolve customer or shipping line issues efficiently.

Responsibilities

• Manage daily freight forwarding operations and related transactions to support smooth shipment processing
• Coordinate import and export activities to meet client timelines for shipment delivery
• Collaborate with overseas offices, agents, carriers, co-loaders, and vendors to ensure timely receipt and delivery of shipments
• Enter shipment details accurately into the freight management software system to maintain up-to-date records
• Prepare and manage shipping documentation to comply with regulatory and client requirements
• Ensure timely billing and closing of all job files to support financial accuracy
• Address and resolve complaints or disputes from customers and shipping lines to maintain service quality
• Perform ad-hoc duties and tasks as assigned to support company operations